info@masco.com.ph
5th Floor, One Palanca Bldg., 100 Don Carlos Palanca St., Makati City, 1229
The Casualty Staff is highly experienced in the handling of all types of casualty losses. It is composed of lawyers-consultants, auto appraisers, and other professionals. It is fully trained and equipped to respond through our various offices to the need for prompt and economical servicing of every type of casualty losses anywhere in the country.
Our property & engineering division offers complete adjustment services and facilities in all allied lines of property damage insurance as well as business interruption/consequential loss insurance, Boiler and Machinery Insurance, Contractor’s All Risks (CAR)/Erection All Risks (EAR) insurance, burglary and theft, fidelity, bond claims as well as new specialized lines being introduced by insurance companies. A fully trained and experienced staff of adjusters serves the insurance community in promoting goodwill to the insuring public and maintaining a sense of professionalism adhering competently, to the terms and conditions of above various insurance policies.
The Marine Division, staffed with Mechanical, Marine Engineers and Cargo Surveyors with many years of experience, serves the insurance, industrial and shipping community.
The Casualty Staff is highly experienced in the handling of all types of casualty losses. It is composed of lawyers-consultants, auto appraisers, and other professionals. It is fully trained and equipped to respond through our various offices to the need for prompt and economical servicing of every type of casualty losses anywhere in the country.
To the INSURANCE COMMUNITY – The Casualty Division provides services in 6 major fields
Includes attendance to own damage claims, carnapping cases, appraisals, salvage disposals; and, third party liability claims whether property damage, bodily injury or death claims, under the compulsory third party liability coverage and/or excess liability coverage, including legal services.
Investigation and adjustment of comprehensive general liability, manufacturers and contractors’ liability, owners’ landlords’ and tenants’ liability, product liability, and other public liability losses.
Under foreign laws; preparation and filing of required forms and documents; field investigation concerning compensability or dependency; computation of appropriate benefits; and attendance of hearings, Hospital attendance and doctor coordination for appointments PT and consultation.
We undertake life investigation for contestable and non-contestable claims under all types of life insurance policies.
Investigation and adjustment of claims under all types of individual or group personal accident and/or hospitalization policies, including, but not limited to, investigation of health history; circumstances surrounding losses; verification of documents; fraudulent claims; interview and statement taking of witnesses; preparation of legal opinions whenever required and/or necessary.
We undertake special investigation assignments; render comprehensive reports in connection therewith and/or prepare legal opinions which may be necessary relative to all the foregoing services.
Our property & engineering division offers complete adjustment services and facilities in all allied lines of property damage insurance as well as business interruption/consequential loss insurance, Boiler and Machinery Insurance, Contractor’s All Risks (CAR)/Erection All Risks (EAR) insurance, burglary and theft, fidelity, bond claims as well as new specialized lines being introduced by insurance companies. A fully trained and experienced staff of adjusters serves the insurance community in promoting goodwill to the insuring public and maintaining a sense of professionalism adhering competently, to the terms and conditions of above various insurance policies.
Our adjusters render full insurance claim adjustment services which include:
● investigation as to the nature and cause of the loss
● mitigation of the loss
● determination of insurer’s liability
● validation of supporting documents and claim negotiation
● submission of reports and recommendations
Various insurance companies underwrite coverages against loss from fire, but not against loss by explosion and mechanical breakdown. This type of insurance has gained public acceptance and in order to provide insurers with adequate underwriting data, this technical inspection service is offered.
Our report covers complete technical description and specification of each boiler unit or item of machinery including their safety program and maintenance.
Inspections are conducted for insurance underwriters to enable them to know the condition of a property in respect to susceptibility to loss from fire and other insurable perils such as typhoon, flood, earthquake and the like.
Thorough inspection and survey of fixed assets: buildings, machinery, equipment, furniture, and fixtures for appropriate up-to-date values. This assures adequate insurance coverage and maximum protection to clients as well as proper rating guidelines.
MASCO, for many years, have been appointed special claims settling representative of some foreign non-resident insurance companies as well as local companies in the southern part of the country to facilitate claims settlement.
Cargo Surveyors with many years of experience, serves the insurance, industrial and shipping community in.
● Condition and valuation survey of both hull and machinery.
● Damage survey of vessel’s hull and machinery involved in a casualty.
● Suitability of towage arrangements, both of tug and tow and issuance of certificates.
● On/Off hire surveys – survey of ship on charter to determine damage and deficiency prior to and after charter.
● Draft Survey – determination of weights of bulk, liquid and dry cargo loaded or unloaded from vessels or barges.
● Stowage and Securing Arrangements. Supervision in the proper stowage and securing arrangements of deck or under-deck cargoes.
● Shipboard and hatch surveys.
● Superintendence of discharge / loading and delivery of heavy lifts both by land and sea.
● Superintendence of loading/discharging of bulk liquid and dry cargo, viz., vegetable and mineral oil products, grain, ore, etc.
● Pre-shipment sampling of dry/liquid cargoes for required analysis.
● Superintendence of incoming and outgoing shipment to minimize, if not, eliminate loss/damage due to theft, pilferage, or mishandling.
● Damage survey-assessment of loss and determination of the cause, nature and extent of loss/damage sustained by the cargo.
● Stock inventory and quality surveys.
● Marine Adjustment and Subrogation – handling of claims assigned in accordance with the international adjustment procedures. Gathering of proofs of loss and other documents necessary for subrogation purposes. Conducts re-investigation of the case if such action is necessary, determines and recommends to insurers the extent of their liability, if any, based on policy conditions.
We handle hull, passenger liability, pilot seat and public liability claims.
MASCO is a testament to the much recently talked about “Resiliency & Sustainability” having been in the adjustment industry for more than 7 decades and having experienced how insurance claims have evolved and how we were determined to adapt with the requirements of the insuring public.
It is good to note from our customers that they appreciate the fact that in spite the height of Covid – 19 we never failed them. We attended to all their assignments even to the southernmost part of Tawi – Tawi and northern tip of Luzon, Pagudpod. They recognize our reliability and technical ability.
Masco is always insightful and striving to work hard in an environment where we need to be flexible and responsive to certain business practices to address customers’ concerns without compromising judicious adjustment standards. In this way MASCO is managing customers’ expectations.